What is contact center management?
What is contact center management? Contact center management is the process of overseeing contact center operations with the goal of...
Operational Management
Managing cyberattack fallout: Financial and operational damage
In this Help Net Security, Ashley Harrington, Director of Cybersecurity at Aspida, discusses the impact of cyberattack on business operations...
Auditor General’s Report Issues Not Of Misconduct But Operational, Management Matters: Dep Minister
Rangkaian Hotel Seri Malaysia (RHSM) Sdn Bhd will review its business model in the future so that hotel renovation capital...
CGL Announces Key Promotions and New Service Lines to Enhance Justice Services Operations
J. Richard Davidson, AIA, Deputy Director of Justice Services (Photo: Business Wire)Tamara Clarke, AIA, LEED AP BD+C, WELL AP, Director...
WFAA Production Operations Manager Jerry Cadigan dies at 72
WFAA Production Operations Manager Jerry Cadigan started working at the station in 1973 -- and stayed 51 more years. He...
How to Speed Progress on U.N. Sustainable Development Goals
Operations management research identifies synergies for more efficient action Members of the United Nations in 2015 laid out an ambitious...
