What are the steps to order IRCTC food online while traveling on a train in India?

IRCTC Food Order

Ordering food online while traveling on a train in India has become convenient and hassle-free with the introduction of the IRCTC (Indian Railway Catering and Tourism Corporation) e-catering service. This service allows passengers to order meals from a wide range of options and have them delivered directly to their seats. To make the process smoother, here are the steps to make IRCTC Food Order Online while traveling on a train in India:

Visit the IRCTC e-catering website or app:

The first step is to access the IRCTC e-catering platform. You can visit the official website (https://www.ecatering.irctc.co.in) or download the mobile app from the Google Play Store or Apple App Store.

Enter PNR or Train Details:

On the homepage of the website or app, you will find an option to enter your PNR (Passenger Name Record) or train details. Enter the relevant information to proceed.

Select the Station:

After entering your PNR or train details, you will be prompted to select the station where you want to get your food delivered. Choose the station where you want to have your meal delivered. Make sure to select the correct station as per your train itinerary.

Browse the Menu:

Once you have selected the station, you will be directed to the menu page. Browse through the various IRCTC Food on Train options available. The menu typically includes a variety of cuisines such as North Indian, South Indian, Chinese, Continental, and more. You can also choose from vegetarian and non-vegetarian options.

Customize Your Order:

Select the items you wish to Food Delivey in Train and customize them according to your preferences. You may have options to choose the spice level, add extra toppings, or make special requests in some cases. Pay attention to any additional charges or special instructions mentioned for certain items.

Add to Cart and Review Order:

After selecting your desired items, add them to your cart. Review your order to ensure that all the details, quantities, and customizations are correct. Take note of the total amount payable, including any taxes or delivery charges that may apply.

Provide Contact Details:

Proceed to the checkout page and enter your contact details. This includes your name, mobile number, and email address. These details are essential for communication regarding your order and delivery updates.

Choose Payment Method:

Select a suitable payment method from the available options. IRCTC e-catering supports various modes of payment such as credit/debit cards, net banking, mobile wallets, and UPI (Unified Payments Interface). Follow the instructions to complete the payment securely.

Place the Order:

Once the payment is successfully processed, confirm your order. You will receive an order confirmation with a unique order number and details of your order. Keep this information handy for any future reference or communication with the IRCTC e-catering support team.

Track Your Order:

Sit back and relax while your food is prepared and delivered to your seat. You can track the status of your order through the IRCTC e-catering website or app. The estimated delivery time will be mentioned, allowing you to plan accordingly.

Enjoy Your Meal:

Once your Food Order arrives, verify the items and ensure everything is as per your order. In case of any discrepancies or issues, contact the customer support provided by IRCTC e-catering.

By following these steps, you can easily make IRCTC Food Order online while traveling on an Indian train through the IRCTC e-catering service. It is advisable to place your order well in advance to allow sufficient time for preparation and delivery. Enjoy your train journey with a delicious and convenient dining experience!

How to order from IRCTC if the Internet is not working ?

Use SMS-based Ordering: IRCTC offers an SMS-based food ordering service for passengers who are unable to access the internet. You can send an SMS with the relevant details to the designated number provided by IRCTC. The SMS format and number may vary depending on the specific service provider and train you are traveling on. Check the IRCTC website or contact their customer support for the correct SMS format and number.

Use the IRCTC e-catering Helpline:

IRCTC has a dedicated helpline number for e-catering services. You can call the helpline and place your food order over the phone. The helpline number is 1323. Keep your PNR or train details ready when calling, as the customer service representative will require this information to process your order.

Seek Assistance from Co-Passengers or Train Staff:

If you are facing internet connectivity issues, you can seek assistance from co-passengers who may have a working internet connection. They can help you access the IRCTC e-catering website or app and allow you to Food booking in train for yourself. Alternatively, you can approach the train staff, such as the pantry car personnel or the ticket examiner, and request their assistance in placing the food order for you.

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