SymphonyEHR: Harmonizing Healthcare with MedSym EHR is an oncology-specific fully-integrated EHR, practice management and billing system. It is scalable and can be used by multi-physician practices as well as solo practices.
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Integration with Other Systems
Various healthcare systems need integration with the EHR to streamline workflow processes, enable secure communication and ensure compliance. However, implementing this solution requires a technical framework that displays third-party information in the user interface at the right time and place. This may involve application programming interfaces (APIs) that fetch data when specific screens are viewed or tabs that link to external content for task lists. This can increase a healthcare system’s efficiency by reducing the amount of manual work involved in managing multiple tools and processes.
For example, integrating the EHR with an ambulatory care management system allows patients to book appointments with healthcare professionals over the phone and receive a diagnosis via video conference. This can allow medical staff to spend more time with each patient and provide better treatment services.
An integrated EHR can also help with patient engagement by providing a patient portal, which is an online tool that lets users view their health records and communicate with healthcare providers directly. This is a great way for patients to stay informed about their condition and improve their quality of life. A patient portal can also make it easier for patients to access healthcare resources like medication reminders, telehealth appointments, and health education.
Allscripts EHR is a comprehensive system that supports numerous healthcare operations, including scheduling management, diagnosis coding, e-prescribing and patient accounts management. It also includes features like patient education, telehealth capabilities and a robust reporting platform. With Allscripts, clinicians can optimize workflows and reduce operational costs by simplifying the use of a single, integrated system.
The CDC and the National Institutes of Health require integrated EHRs in order to share clinical data securely across different facilities and regions. This integration enables researchers to collect and analyze larger datasets and advance the implementation of data-enabled initiatives. It can also bolster healthcare-based research by simplifying data migration and improving communication.
The Symphony-Availity Provider Directory Management (PDM) integration enables healthcare plans to attest directly to their provider directory information through the PDM app in the Availity Essentials portal, eliminating the need for manual attestation and streamlining the process. The integration is available for a fee.
Patient Portal
Patient portals are an increasingly popular feature in EHR systems and offer a convenient way for patients to access their own medical information online. However, there is still a gap between portal adoption rates and the potential benefits for individual patients. Several factors contribute to this gap, including lack of broadband internet access, availability of smartphones, and the presence of family members or friends to assist with portal usage.
Previous research has shown that patient portal use is highest in women, young to middle-aged adults, English-speaking, Caucasian patients, and those with high health care literacy levels. These findings have also shown that patient portal viewing is low among African American/black and Hispanic/Latino individuals, possibly due to the complexity of their healthcare needs and a lack of familiarity with or comfort with the technology [53].
An EHR’s patient portal allows authorized users to view diagnostic test results and radiologic imaging reports. These results are automatically released once they have been finalized in the system. Authorized providers can also manually release a patient’s results in the patient portal. The results then appear in the patient’s MyChart account where they can be viewed or downloaded.
The iKnowMed platform from Epic Willow is a patient-facing EHR application that provides patients with direct access to their laboratory and radiologic imaging results. Patients can also set up email or other notifications to be notified of their diagnostic test results. The EHR offers a variety of patient-friendly features, such as a mobile app for smartphone and tablet viewing, easy navigation, and a customizable dashboard.
iKnowMed has a strong emphasis on clinical quality. In addition to a built-in nursing documentation log for supporting care and therapy plans, iKnowMed also includes tools such as a medication list builder and a centralized location for patient documents. The platform is easy to navigate and has received positive feedback from its customers.
The Symphony Corporation’s patient engagement and telemedicine solutions empower patients to better manage their healthcare by providing them with innovative, cutting-edge applications. Empower and the other digital healthcare solutions in the SymphonyCare product line are designed to help providers stratify, manage and engage patients with chronic diseases, improving outcomes and lowering costs across their populations.
Patient Self-Service
The patient self-service feature in the healthcare industry allows patients to access their medical records via an online portal and other digital tools. Such as text messaging or voicemail, without the assistance of a staff member. This technology can be a powerful tool for healthcare providers. Who wants to increase engagement with their patients and provide an integrated consumer experience.
The goal of the self-service feature is to help patients. Be more proactive in managing their health, rather than reactive to their needs. Having a patient portal with a variety of tools to manage their health can make it easier for patients. To stay on top of their health and wellness, leading to better overall outcomes.
Self-service features can also save time for healthcare staff by reducing the number of phone calls. And in-person visits that are required for simple tasks. In addition, patient portals can enable telemedicine services. Which allow for a more comprehensive and accurate diagnosis of patients in need of medical attention.
These tools are not only convenient for patients. But can also have a positive impact on the revenue cycle by improving patient payment collections. A recent study by AthenaHealth found that patients. Those who use their patient portals have higher collections rates than those who don’t.
Another way to improve collection rates is by allowing patients to pay for services with electronic methods, such as credit and debit cards. This helps to eliminate paper forms and can save valuable staff time in the back office.
Patient portals also provide a secure way to access your health information. Which is important for keeping you connected with your doctor. It is important to keep in mind, however, that these portals can only be accessed. With a secure connection and an encrypted username and password. In addition, patients should always protect their login credentials from others and only use a computer that they trust.
With these tips in mind, you can be ready to implement a powerful patient self-service system in your practice. For additional support with your clinical systems, SymphonyEHR offers an innovative managed services model. This includes teams of experts with specialized knowledge in your clinical systems. At a fraction of the cost of traditional consulting and staff augmentation models.
Patient Engagement
Patient engagement is a critical factor in clinical decision-making, health promotion and wellness, and self-management of chronic diseases. It requires healthcare organizations to provide education, and expand communication methods. Monitor and respond to feedback, and employ patients as health advocates. Engaged patients have a better understanding of their care and tend to make more informed decisions. They are also more likely to follow through on screenings and other health maintenance services. This can improve overall healthcare outcomes and lower costs for both patients and providers.
Traditionally, clinicians have engaged patients in decision-making during face-to-face meetings. This works well for major medical decisions that occur infrequently. Have clear consequences, and are amenable to discussion over several visits with the clinician or other sources of information. But it can be difficult to engage patients in routine office decisions. Especially those that are less straightforward and may have significant ramifications.
Technology has helped to foster greater patient engagement, with tools like patient portals. That allow patients to access their medical records safely online. Wearable tech that checks health measures, and telemedicine programs that allow patients to talk with doctors in real-time. Increasingly, patients are asking to weigh their healthcare options as they would for a car or retirement investment. They want to learn about the benefits and risks of different treatments. And they expect their clinicians to help them navigate the complex healthcare landscape.
However, the healthcare industry hasn’t always been prepared to meet this demand. Historically, many medical systems adhered to a system of medical paternalism that prioritized physician judgment above all else. As the 20th century came to a close, though, the public gained basic health literacy. And started demanding greater control of their own lives.
Healthcare leaders have adapted by using data analytics and marketing automation to execute structured engagement initiatives across multiple channels. They can use an electronic health record (EHR) with a healthcare customer relationship management platform to collect and organize patient data. Including demographics, psychographics, social media activity, behavioral patterns, clinical history, call center interactions, provider credentialing, and marketing information. This data can be analyzed to identify patterns, then used to deploy tailored engagement tactics via email, direct mail, and HIPAA-compliant text.
